Customer Reviews
Having provided drain services for over 22 years, Drains Limited offer clients a wealth of expertise and experience in all aspects of drain unblocking, cleaning, repairs and maintenance. Over the years we have built a great reputation and solid client base because of the high standards of service we uphold, that is why we are highly recommended drain specialists. You can read reviews from a few of our clients below.
As always, we are committed to maintaining the highest standards of drain services, so we welcome feedback from all of our clients to help us maintain and improve the services we offer. Please visit the Customer Feedback page to provide your feedback and comments.
Had your team not cleaned the car park drains and gullies so well recently I am sure we would have had many more issues last night and today. Please pass on our thanks to the team – they are clearly very dedicated and interested in what they are doing . Well done !
The management of the company keep in contact with the hotel and we have built up trust with them, the response times are excellent and the standard of work cannot be faulted. I have no hesitation in recommending Direct Drains for their competence and can-do attitude.
Direct Drain Services are exactly what you expect from a professional and efficient company. They understand our needs and expectations and achieve this every time. Highly recommended and without doubt a true pleasure to do business with.
As always it’s good to know that we’ve got a great drainage company working for us.
I cannot recommend DDS enough, I manage over 180 properties and have found that their services have been invaluable. Very efficient and professional & customer service is brilliant.
DDS have done various work for us at different locations, from reactive call-outs, drain cleaning and maintenance, to repair and refurbishment works. Their professionalism comes through especially in the detail and quality of their reporting, and gives additional peace of mind when instructing drainage work.
Direct drains came to our rescue and solved a drain blockage problem that we could just not fathom out. From the moment of calling the Direct Drains office the staff were extremely helpful and was able to have an engineer on site within 2 hours. The engineer that attend site was fantastic…. he was knowledgeable and understood straight away the sensitivity of the area (main kitchen) in which the blockage had occurred.
It’s such a breath of fresh air these days to have a company respond so quickly and efficiently to a problem that can cause major disruption to the college and an engineer who my onsite maintenance team could work with. The cost of the works was excellent value for money.
Direct Drains have been added to our preferred supplier list to cover any further drainage problems.
Thank you Direct Drains.
Thanks for persevering – you are brilliant!
Tried these guys out for the first time 2 years ago and we have never used anyone else since.
They always do exactly as they quote and never hit you with unexpected additional cost like some firms do. The service is very professional and reliable, therefore I would highly recommend them.
DDS were brought in on a problem scheme and have played a major role in turning the job around. I would not hesitate in using them in the future.
I would have no hesitation recommending Direct Drain Services, they have added a different dimension to how we achieve long term fixes to problems.